Last updated: February 22, 2026
PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE ACCESSING OR USING THE RELM PRO PLATFORM. BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE IN ANY WAY, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.
These Terms constitute a legally binding agreement between you and Relm, Inc. (“Company,” “we,” “us,” or “our”) governing your access to and use of the Relm Pro software platform, including all features, AI research agents, financial modeling tools, analytics, data outputs, APIs, and related services (collectively, the “Service”). These Terms apply to all users, including individuals, organizations, and their authorized team members.
If you are accepting these Terms on behalf of an organization or entity, you represent and warrant that you have authority to bind such organization, and references to “you” include that organization.
We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. We will provide notice of material changes by updating the Effective Date at the top of these Terms or by sending notice to the email address associated with your account. Your continued use of the Service following any modification constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. The Service is intended for commercial and professional use in connection with commercial real estate analysis and investment underwriting. Consumer use is outside the scope of the Service.
To access the Service, you must register for an account. You agree to provide accurate, complete, and current registration information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must promptly notify us of any unauthorized use of your account at legal@relm.ai.
We reserve the right to suspend or terminate accounts at our sole discretion, including for violation of these Terms, suspected fraud, or any activity that we determine to be harmful to the Service, other users, or third parties.
Access to the Service requires a paid subscription. All fees are set forth on our pricing page and are subject to change with notice. By subscribing, you authorize us (through our payment processor, Stripe) to charge your designated payment method on a recurring basis for the applicable subscription fees.
All fees are non-refundable except as expressly stated herein or as required by applicable law. Failure to pay fees when due may result in suspension or termination of your access. We reserve the right to modify pricing at any time. Continued use of the Service after a pricing change constitutes acceptance of the new pricing.
Additional seat fees apply as described in our pricing documentation. You are responsible for all taxes, levies, or duties associated with your use of the Service.
You may use the Service solely for lawful commercial purposes in connection with commercial real estate analysis, investment underwriting, financial modeling, and related professional activities, subject to these Terms.
You agree that you will not, and will not permit any third party to:
THE SERVICE PROVIDES AI-GENERATED RESEARCH, FINANCIAL PROJECTIONS, ANALYSIS, INVESTMENT SUMMARIES, AND RELATED CONTENT (“AI OUTPUT”) FOR INFORMATIONAL AND ANALYTICAL PURPOSES ONLY. ALL AI OUTPUT IS GENERATED BY AUTOMATED SYSTEMS AND MAY CONTAIN ERRORS, OMISSIONS, OR INACCURACIES.
AI OUTPUT DOES NOT CONSTITUTE INVESTMENT ADVICE, FINANCIAL ADVICE, LEGAL ADVICE, TAX ADVICE, OR ANY OTHER PROFESSIONAL ADVICE. YOU SHOULD NOT RELY SOLELY ON AI OUTPUT WHEN MAKING INVESTMENT, FINANCIAL, OR BUSINESS DECISIONS. RELM IS NOT A REGISTERED INVESTMENT ADVISOR, BROKER-DEALER, OR FINANCIAL INSTITUTION.
We make no representation or warranty regarding the accuracy, completeness, timeliness, or reliability of any AI Output or data provided through the Service. Financial projections, pro formas, comparables, demographic data, tax records, and any other outputs are estimates generated by AI models trained on publicly available and third-party data. Actual results may differ materially from projections.
You assume full responsibility for independently verifying any AI Output before relying on it for any investment, financing, or business decision. We expressly disclaim all liability for any decisions made in reliance on AI Output.
The Service aggregates data from third-party sources including public records databases, tax assessor records, census data, real estate market data providers, economic data feeds, geocoding services, and web sources. We do not control third-party data sources and make no representations or warranties regarding the accuracy, completeness, or availability of such data. Third-party data is provided “as-is” and may be subject to the terms and conditions of the respective data providers.
We may change, add, or remove data sources at any time without notice. We are not responsible for any interruption in data availability resulting from changes to third-party data providers.
You may upload documents, files, and other content to the Service (“User Content”), including rent rolls, financial statements, leases, tax bills, insurance policies, and offering memoranda. You retain all ownership rights to your User Content. By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to process, index, store, and use your User Content solely to provide the Service to you.
You represent and warrant that you have all rights necessary to upload your User Content, that your User Content does not infringe any third-party rights, and that your User Content does not violate any applicable law. We are not responsible for the accuracy, completeness, or legality of User Content.
We may delete User Content following termination of your account or subscription. We recommend maintaining independent copies of all User Content.
The Service, including all software, technology, AI models, algorithms, user interfaces, design elements, trademarks, logos, and proprietary data compilations, is owned by Relm, Inc. and protected by United States and international intellectual property laws. These Terms do not grant you any intellectual property rights in the Service beyond the limited license to use the Service as set forth herein.
All AI Output generated by the Service is the property of Relm, Inc. or its licensors, subject to your license to use such output for your internal business purposes. You may not represent AI Output as independently created, claim ownership, or use AI Output for any purpose other than your internal commercial real estate analysis.
Each party agrees to maintain the confidentiality of the other party's non-public information disclosed in connection with these Terms. You acknowledge that the Service, including its underlying technology, AI models, and proprietary methodologies, constitutes our confidential information. We will maintain the confidentiality of your User Content as described in our Privacy Policy.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RELM, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ANY AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR FIT FOR ANY PARTICULAR PURPOSE. WE DO NOT WARRANT THAT ANY DATA PROVIDED THROUGH THE SERVICE IS CURRENT, ACCURATE, OR COMPLETE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RELM, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
You agree to defend, indemnify, and hold harmless Relm, Inc., its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your User Content; (d) your violation of any applicable law or regulation; (e) your violation of any third-party rights; or (f) any investment or business decision made in reliance on AI Output.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You waive any right to participate in class action proceedings.
The arbitration shall take place in the State of Delaware unless the parties mutually agree otherwise. The arbitrator's decision shall be final and binding and may be enforced in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, at our sole discretion. Upon termination, your license to use the Service will immediately terminate. Provisions of these Terms that by their nature should survive termination will survive, including Sections 7, 10, 12, 13, 14, 15, and 17.
You may cancel your subscription at any time through the billing portal. Cancellation will take effect at the end of the current billing period. No refunds are provided for unused portions of a subscription period.
These Terms, together with our Privacy Policy and any applicable order forms or subscription agreements, constitute the entire agreement between you and Relm, Inc. with respect to the Service and supersede all prior agreements. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce such provision in the future. You may not assign these Terms without our prior written consent. We may assign these Terms freely.
For legal inquiries or questions about these Terms, please contact us at:
Relm, Inc.
Email: legal@relm.ai
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