Chat answers in Relm are always grounded. Every factual claim cites where it came from. This page is the operational guide to working with those citations.
What citations look like
A typical chat answer:
The in-place vacancy is 5.2% [Acme_RentRoll_2026Q1.xlsx p.1] [Units section]. The Q1 P&L shows a slightly higher 6.0% economic vacancy after concessions [Acme_PnL_2025.pdf p.3].
Each bracketed reference is clickable. Clicking it opens:
- A document page in the Document references bar for document citations.
- The relevant section subpage for property-state citations.
Hovering for context
Hovering a citation shows a small popover with the snippet of source content that justifies the claim. This is the fastest way to verify a number without leaving the chat panel.
When a citation doesn't add up
If a chat answer is grounded in a citation but the citation doesn't actually support the claim:
- Click the citation to open the source.
- If the source is wrong (we cited the wrong page or the wrong sheet), report it as a bug — the routing logic is what we'd fix.
- If the source is correct but our reading of it was wrong, that's also a bug; the chat extracted the wrong fact from the right page. Report that.
We treat both kinds of citation errors as high-priority because trust in citations is what makes the chat useful at all.
Citations to property state vs documents
Two flavors:
- Document citations (
Acme_OM_2026.pdf p.14) point to a specific page in an uploaded document. - Property-state citations (
Comps section,Tax assumption,Financial / Year 4 NOI) point to a value in Relm's structured property state.
Both are auditable. Property-state citations are slightly faster (no document page-load needed); document citations are the gold standard for OM-derived facts.
Copying citations into your IC notes
Chat answers are designed to be copy-pasteable. Copying an answer copies:
- The text of the claim.
- The bracketed citation references as plain text.
- A footer link back to the chat thread for traceability.
Paste into Notion, Google Docs, or your IC template — citations remain readable as plain text, even if they're no longer interactive.
Sharing a chat thread
Click the share icon at the top of the chat panel to copy a URL to the thread. Anyone in your org can open the URL and see the full conversation with citations live. Org boundary is enforced — outside orgs can't open the link.