Introducing Relm Reports. AI-generated investment-grade property reports with full source citations — ready in minutes.
Status, common issues, and how to reach support.
System status, incident notifications, and bug reports.
Status page & subscribing to incidents
Where to check if Relm Pro is having an outage, and how to be notified next time it does.
Reporting a bug
How to file a high-signal bug report in Relm Pro — what to include, how to capture context, and where reports go so the team can fix issues quickly.
Contact support
How to reach the Relm Pro team — in-app form, email, or (Enterprise) a dedicated chat channel.
Workarounds for the most-reported issues.
Common errors
The most common error messages in Relm Pro — sign-in failures, agent timeouts, upload errors, Excel add-in issues — and the fastest fix for each.
Force unlock a stuck property
How an admin can release a stale edit lock when a teammate has walked away — and the data implications.
Reset or re-run a section
When data on a property section looks wrong or stale, here's how to clear it and re-run the agent that produced it.
Our team usually responds within one business day. Tell us what you're trying to do and we'll get you unstuck.