Account & Security
Manage your account, multi-factor authentication, and how Relm handles your data.
Your account
Sign in, sign out, MFA, and account deletion.
Sign in and sign out
How sign-in works in Relm Pro — Google, Apple, email code, password, and where your session lives.
Multi-factor authentication (MFA)
Relm Pro doesn't offer its own second sign-in factor yet — how your sign-in is protected today and how to strengthen it.
Delete your account
How to delete a Relm Pro account or organization, what happens to your data, and why deletion can't be undone.
Manage your account
Update your name, email, password, and profile photo, manage your organization and team, and find every account setting from the avatar menu.
Privacy & AI
How Relm uses AI and where your uploads live.
AI in Relm — what we use, what we don't
Which AI providers Relm uses, how we route requests, and our hard rule against training third-party models on your data.
Privacy & data handling
How we store, isolate, and protect your data — encryption at rest, encryption in transit, tenant isolation, retention.
Where your uploads live
The infrastructure path your uploaded documents travel — from drag-and-drop, to OCR, to indexing, to chat.
SOC 2 posture
Our SOC 2 Type II audit is in progress — what the report will contain and how to request it once issued.
Still need help?
Our team usually responds within one business day. Tell us what you're trying to do and we'll get you unstuck.