Relm Pro uses a SOC 2-compliant identity provider. Your sign-in options and session management run through that provider's infrastructure. This page covers what that looks like in practice.
Sign-in options
Four ways in:
- Continue with Google — fastest, with no separate password to remember.
- Continue with Apple — the same idea, using your Apple Account.
- Email and a one-time code — enter your email address and we'll send you a code.
- Email and password — old-school, fully supported.
You can use any combination; once an account is created, all enabled methods work.
Where to sign in
- relm.ai/sign-in — the canonical sign-in page.
- The Excel add-in opens a Relm sign-in window to complete sign-in. See Sign in to the Excel add-in.
Sessions
A successful sign-in creates an authenticated session, stored in a secure cookie on relm.ai. The session is good for about 30 days of activity.
You can have multiple active sessions across devices (e.g. desktop browser + Excel + phone browser). Each is tracked independently.
Sign out
In the web app, click your avatar (top-right) → Sign out. The session for that device is revoked immediately.
To sign out other devices — the right move after a lost device or suspected credential exposure — click your avatar → Manage account → Security. Under Active devices, choose Sign out of device for each device you want to end. In the Excel add-in, use Sign out at the top of the taskpane.
Switching accounts
Relm keeps one account signed in per browser. To use a different Relm account, sign out and sign back in with it, or use a separate browser profile.
If you belong to more than one organization (e.g. one for your firm, one for a side fund), you don't need a second account — switch between them with the organization switcher next to your avatar.
Account recovery
If you can't sign in:
- Forgot password? Use the Forgot password? link on the sign-in page. We'll email you a code to reset it.
- Lost access to your email? Contact our support; we'll work with you to verify identity through other channels.
- Signed in with Google or Apple? Recover access through that account's own recovery options first.